Refund policy

Refund Policy

All sales are final for digital products. Due to the nature of digital downloads, we do not offer refunds, exchanges, or cancellations once a purchase has been completed.

For physical merchandise, including print-on-demand items, returns or replacements are only accepted if the item arrives damaged, defective, or incorrect. To request support, you must contact us within 7 days of delivery and provide proof of the issue.

We do not offer refunds or accept returns for buyer’s remorse, incorrect sizing, or change of mind.

If you experience any issues with your order, please contact our support team at support@familiaryetbeyond.com, and we will be happy to assist you.